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TERMS & CONDITIONS FAQ RATES INTEGRITY HOTLINE

© 2025 Malayan Banking Berhad (Co. Reg No.:196001000142). All rights reserved.

Please take a moment to read the terms and conditions of access carefully. To proceed, click on the “Agree and Continue” button to acknowledge that you have read and that you agree to the terms and conditions of access. If you do not agree to the terms and conditions of access, please immediately discontinue your access of this website.

1.    General

This website and the products and/or services herein are operated, administered, maintained and developed by Maybank IB and its affiliates together with its third party vendors.
All products and/or services of Maybank IB provided herein are subject to the terms and conditions of the applicable agreements governing their use or subscription. These terms and conditions are meant to regulate your access to this website and they are to be read together with the applicable terms and conditions governing any product(s) and/or service(s) referred to in this website. In the event of conflict between these terms and conditions and the terms and conditions governing the relevant product(s) and/or service(s) referred thereto, the latter will prevail.

2.    Risk Warning

a.    Risks Associated to Structured Warrants

You shall exercise caution and conduct your own due diligence in relation to the structured warrants. Any decision to invest in structured warrants in an offering should only be made solely on the basis of the information contained in the definitive documents for the offering for example the base prospectus (including its supplements) and the relevant term sheets. You are advised to not invest in them unless you fully understand the nature and risks of structured warrants and are willing to assume the risks associated with them. Structured warrants’ price may fall in value as rapidly as it may rise, investors may sustain a total or significant loss of their investment. The sale of structured warrants in certain jurisdictions outside of Malaysia may be restricted by law. Investors are to be aware of any restrictions and observe them. Please seek advice from relevant professional advisers where necessary.

b.    Reliability of Information

The information in this website are of a general explanatory and descriptive nature and do not take into consideration the investment objectives, financial condition and specific needs of each potential investor. No reliance may be placed for any purposes whatsoever on the information in this website. All information and contents in this website including but not limited to the live matrix, views and opinions expressed herein have not been verified by Maybank IB. Information in this website, which is prepared based on management forecasts, research reports, market data and publicly available information supplied to us, reflects prevailing market conditions and views as of the date of publication, all of which are subject to change and accuracy, completeness or reasonableness of any quotations or analyses are not guaranteed. Maybank IB is not obliged to keep track of the changes, inform you of any changes or correct any inaccuracy which may later be apparent. The information and views provided are based on prevailing assumptions at that point in time, which are subject to various risks which may change over time. In addition, the information herein may not be updated after the date of publication on this website. Due to these factors, these information should only be regarded as indicative, preliminary and for illustrative purposes only. You shall take note that past performance of any of the underlying instruments or products do not guarantee or predict future performance of the same. The investors themselves have a duty to make their own assessment if they would require more market information to assist their investment decision making.

c.    Information not to be assumed or construed as an offer and/or professional advice

Information on this website does not constitute and may not be construed as an invitation to subscribe or an offer to buy or sell any structured warrants in any manner whatsoever, including in jurisdiction where such invitation or offer is unauthorised or unlawful. Any decision to invest in structured warrants should be made on the basis of the information contained in the definitive documents for the offering for example the base prospectus (including its supplements) and the relevant term sheet prepared in connection with the offering.
You shall acknowledge that the information (including opinions) in this website is for general information purposes only and does not constitute financial, accounting, tax, legal or any other professional advice. Some information may contain the opinions of third parties, and Maybank IB is not responsible for these opinions. You shall assume sole risk and responsibility from you own decisions, which are made in reliance on the information of this website. You agree that you are reading the information in this website at your own risk in all respects.
Information on this website does not constitute a prospectus, or an information memorandum as defined under the Capital Markets and Services Act 2007 (as amended or supplemented from time to time) (“CMSA”) or form part of or contain an advertisement of securities or other capital market products, offer, solicitation or invitation for the sale, subscription or purchase of securities or other capital market products. Information on this website has not been approved and will not be registered with the Securities Commission Malaysia under the CMSA.

d.    Market Data Delay

All market data is delayed approximately 15 minutes unless otherwise indicated by timestamp.

e.    Live Matrix

Maybank IB is the market maker for structured warrants issued by itself and the live matrix will only display the indicative bid and ask prices of structured warrants issued by Maybank IB. The live matrix is connected to Maybank IB's market making system and the bid and ask prices of structured warrants indicate multiple price levels of the underlying instruments (shares/index).
The live matrix offers basic market information and is intended for reference only and such information is obtained from third party vendors and have not been independently verified by Maybank IB or any other parties (including the third party vendors).
Maybank IB or the third party vendor does not warrant the accuracy, credibility or timeliness of the live matrix nor accept any liability whether in contract, tort or negligence, strict liability or otherwise for any loss or damage arising from or in connection to any inaccuracies, omissions or delays of the live matrix.
You shall take note that all prices displayed in this website are indicative in nature and there may be differences between the prices displayed on the live matrix and the actual price of the structured warrants at the time of trade.
The differences may be due to:

  • Fluctuation in the market impacting liquidity and volatility of the structured warrants and underlying instruments.
  • Buying and selling activity in the market that impacts pricing of the structured warrants.
  • Delay in price feed from the market making system to the live matrix.
  • Corporate actions and other factors due to unforeseen circumstances that are outside the control of the issuer, market maker and relevant parties.
The above list is non-exhaustive and you are advised to read and understand the definitive documents for the offering for example the base prospectus (including its supplements) and the relevant term sheet prepared in connection with the offering prior to your investment in structured warrants.
You shall acknowledge that the live matrix may be updated during trading hours and the updates will be reflected when the live matrix is refreshed by the user. Information indicated in the live matrix may be inaccurate outside of the market making hours and may in some cases be delayed. Market data displayed is delayed unless refreshed as indicated by the timestamp.

3.    Third Party Vendors / Third Parties’ content, products and/or services

You hereby acknowledge that there are copyright, designs, logos, trade name, trademarks, service marks, intellectual property and proprietary rights of other third party vendors or entities outside the Maybank Group (“3rd Party Trademarks”). Your access to or usage of this website does not grant you a license or any right whatsoever to use any of the 3rd Party Trademarks.
Maybank Group is also not responsible for any of the terms and conditions, information, products or services or any security and privacy and governance practices of these third party websites and neither are we in any manner endorsing or authorising the use or reproduction of any of the contents or information produced or belonging to such third parties. Maybank Group will not be responsible or liable for any damages in connection with these third party websites.
It is advisable for you to read the privacy policy statements (if any) of any websites which are linked to this website. Any use, reference, reproduction or downloading of any contents, information, product or services shall be subject to the terms of use of such third party vendors or entities .
Copyright. © 2021 Refinitiv. Republication or redistribution of Refinitiv content, including by framing or similar means, is prohibited without the prior written consent of Refinitiv. Refinitiv is not liable for any errors or delays in Refinitiv content, or for any actions taken in reliance on such content. Refinitiv’s logo is a trademark of Refinitiv and its affiliated companies . www.refinitiv.com

4.    No Liability

Maybank Group or any of their respective directors, officers, advisers, representatives, agents or third party vendors make no representations or warranty, express or implied, regarding, or assumes no responsibility or liability for, (a) merchantability or fitness for a particular purpose, use or as to particular results to be obtained, (b) the accuracy or completeness of, or any delays, errors or omissions in, any information provided in this website, and (c) accepts no obligation to (i) check or ensure that the contents remain current, reliable or relevant, (ii) ensure that the content constitutes all the information a prospective investor may require, (iii) ensure the timeliness, adequacy, accuracy, completeness, reliability or fairness of any views, opinions and information, or (iv) ensure that any indicative performance or returns will be achieved.
Maybank Group or any of their respective directors, officers, advisers, representatives, agents or third party vendors does not warrant or represent that the services, information or material accessed, referred or delivered to you shall be free of any inaccuracies, interruptions, delays, omissions or errors (“Faults”), or that all Faults will be corrected.
Maybank Group, or any of their respective directors, officers, advisers, representatives, agents or third party vendors shall not be liable in any manner whatsoever (whether in contract, tort, negligence, strict liability or otherwise) for any consequences including but not limited to any direct, indirect, special, incidental, exemplary, punitive or consequential losses, loss of profits and damages, whether in part or in full for any matters in any manner howsoever relating to or arising from or in connection with your access or use of information presented or the inability to access this website (or any third party link to or from this website).

5.    Indemnity

You hereby unconditionally and irrevocably agree to defend, indemnify and hold Maybank Group or any of their respective directors, officers, advisers, representatives, agents or third party vendors harmless from and against any and all actions, suits, proceedings, judgements, claims, liabilities, demands, losses, charges, penalties, fees, fines, debts, interests, damages, expenses and/or costs (including all attorney’s fees) sustained, incurred or suffered by Maybank Group or any of their respective directors, officers, advisers, representatives, agents or third party vendors arising in any way out of or in connection with or incidental to or in respect of any matter or thing done or omitted in anyway on your part relating to these terms and conditions including but not limited to:

  1. your use or misuse of this website including but not limited to the 3rd Party Trademarks, information, products and/or services provided herein;
  2. your breach of the terms and conditions;
  3. any intellectual property right or proprietary right infringement claim made by a third party against the Maybank Group in connection with your use or misuse of this website; and/or
  4. your negligence and/or fraudulent acts.

6.    Disclosure of Interest

Maybank Group constitute a diversified financial services group, this includes Maybank IB’s activity as a market maker and liquidity provider of the exchange traded options and/or warrants issued by Maybank IB which are based on the relevant underlying instruments and/or related financial instruments. Furthermore, Maybank Group may maintain long or short positions in some of the underlying instruments and/or related financial instruments like securities, loans, any other financial instruments and or derivatives. Maybank Group engages in a wide range of commercial and investment banking activities, offers brokerage product and services, funds management product and services, hedging transactions and other activities in the ordinary course of business on behalf of their own account and others, which may reduce Maybank IB’s exposure arising from its obligations as the issuer and its market making activities.
In the ordinary course of business of Maybank Group, including without limitation in its capacity as market maker, the group may effect transactions for its account or for its customers and may hold positions in the underlying instruments and/or related financial instruments. It may also possess or acquire material information about the underlying instruments or related financial instruments or may issue or update research reports on the underlying instruments or related financial instruments. Maybank Group may also concurrently be engaged in various relationship with any parties, including but not limited to fiduciary relationship and agency relationship.
Furthermore, Maybank Group may from time to time provide to any of the underlying companies, the underlying ETF, underlying Index sponsor or the companies constituting the underlying index, general corporate advice, financing, funds management products and services, investment banking products and services such as underwriting services and other services which are within the group’s ordinary course of business. In this respect, do take note that activities involved by Maybank Group may result in potential and actual conflict of interest with your interest.
Do take note that Maybank Group do not owe any fiduciary duty to you and any profit earned and loss incurred by Maybank Group in our business will accrue entirely to us independently of our relationship with you.

7.    Maybank2uTerms and Conditions, Maybank Group Privacy Consent and Corporate Governance

By accessing this website or using any of the products and/or services herein provided by Maybank IB, you have irrevocably agreed to be bound by the following:

  1. the Maybank2u terms and conditions available at https://www.maybank2u.com.my/maybank2u/malaysia/en/personal/tnc/general_term_and_condition.page;
  2. the Maybank Group Privacy Notice available at https://www.maybank2u.com.my/maybank2u/malaysia/en/personal/security_privacy/privacy_notice.page?;
  3. the Maybank Group Corporate Governance available at https://www.maybank.com/en/about-us/corporate-profile/corporate-governance/compliance.page,

While accessing this website or using any of our products and/or services, you may provide us with information that can be used to contact or identify you. This includes but is not limited to your email address and other contact details which will be used for the purposes of providing the products and/or services, identifying and communicating with you including responding to your request/ enquiries and improving our services. In this respect, you may receive updates, newsletters, marketing or promotional materials and other information from us. If you wish to opt out of these communications from us, please write to us at warrants@maybank-ib.com.
Kindly note that upon receipt of your request by us, it may take up to fourteen (14) working days for your withdrawal to be reflected in our systems. Therefore, you may still receive newsletters, marketing or promotional materials, information and communication from us during this period of time. Kindly also note that even if you opt out from receiving updates, newsletters, marketing or promotional materials, Maybank Group may still contact you for other purposes or important matters in relation to the accounts, facilities or services that you hold or have subscribed to with Maybank Group.
Please ensure that you read and understand all the above before continuing to access this website or using the products and/or services herein.

8.   Amendments

Maybank IB reserves the right at any time vary or amend these terms and conditions without any prior notice to you. The continued use of this website by you shall constitute the agreement to be bound by such amendment and/or variation.

9.   Enquiries

If you have any enquiries or require any assistance, please email us at warrants@maybank-ib.com or call us at +603-2297 8626 during the trading hours.

We are currently experiencing some technical issues with our Warrants Live Matrix tool.

Our market making activity is ongoing as usual.

We are working to resolve this issue.

Our sincere apologies for the inconvenience caused.